PENTREFOELAS 01690 770 393 - LLANGEFNI SHOWROOM 01248 750 333

Terms & Conditions

These conditions supersede all previous terms and conditions and shall replace any terms and conditions previously notified to you.

1. General

1.1 These terms apply whenever we agree to sell our goods to the exclusion of any other or inconsistent terms unless otherwise agreed in writing by a Director.

1.2 No order placed by you shall be deemed to be accepted by us until a written acknowledgement of the order is issued by us or (if earlier) we deliver the goods to you.

1.3 We reserve the right, for reasons of continuous improvement, to make changes to the items shown in our catalogues

1.4 In order for us to update and improve our range, we reserve the right to remove selected styles if deemed neccessary.

1.5 We do our best to limit variations in colour, but owing to technical constraints there may be appreciable differences in colour between our products and the images of them in our catalogue oron our website. There may also be appreciable variations in colour between different batches of the same products.

1.6 On occasions, customers will bring in own garments that require branding, it is the customers responsibility to ensure that the garments are suitable for branding with printing or embroidery. Brodwaith Cyf will use their standard practise to embroider or print garments, unless written instructions are given to the method required to brand 'own garments'. Brodwaith Cyf do not accept any responsibility or liability for any customer own garments that are damaged during embroidery or printing, these are at the customers own risk. If applicable Brodwaith Cyf will not replace or reimburse the value of own garments.

1.7 We make every effort to ensure that the descriptions of items are accurate but in the event of an error being made, this will be notified to you at the time of ordering if we become aware of the situation

2. Delivery, Carriage or Collection

2.1 All goods are subject to availablitity. Delivery will be made to either your chosen premises or collection from our premises - this is to be agreed at time of placing order.

2.2 At our discretion we may deliver the goods in reasonable instalments subject to availablity from our suppliers.

2.3 Each instalment is to be treated as a separate contract, and you must accept and pay for instalments accordingly.

2.4 Where applicable you must pay our delivery charges in addition to the quoted price of the products.

You must notify us in writing of any claim for nondelivery or late delivery of or damage to the goods in transit within 5 days of the date of the invoice for them.

Our liability in respect of any such claim notified to us within 5 days is limited to replacement of the goods or refund of the price, at our discretion, and does not extend to any indirect or consequential loss.

You shall be responsible at your own cost for all arrangements to unload the Goods when delivered to you.

3. Prices

The price of the goods will be the current price in force at the date of despatch. All prices exclude delivery charges and VATwhere applicable,

Prices quoted are valid as at the date on which the catalogue was printed or quoted but we may change these prices from time to time.

Current prices will be communicated by telephone or verbally on enquiry.
You must pay our reasonable extra charges in respect of (a) any special arrangements made at your request in order to expedite delivery; (b) any costs, expenses and liabilities we may incur because you have given inadequate or inaccurate instructions.

4. Time Estimates

Subject to availability, we aim to despatch goods within 10 working days of order and delivery by our chosen carrier usually takes a further 5 working days, but this is only an estimate and time is not of the essence.

Bespoke garments may have a lead time of up to 10 - 12 weeks, depending on our manufacturing availability

5. Payment

We may invoice you for the goods together with any applicable delivery charges and VAT when they, or any instalment of them, are dispatched to you or to your designated recipient.

Payment is due and you become liable to pay for goods on delivery of our invoice, unless agreed credit terms apply, in which case you must pay in accordance with them.

We accept payment for goods by credit card at the time of purchase or if you have registered your company name when creating your online account by invoice at the time of delivery.

Despite any agreed credit terms all payments for goods supplied, whether or not invoiced, become immediately due if you fail to make a payment in accordance with paragraphs 7.2(a) or if anything in paragraphs 7.2(b) or (c) happens.

We will exercise our stautory right to claim interest and compensation for debt recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998 (as amended) if you do not pay amounts due to us by the due date.

6. Risk

The risk in the goods passes to you when the goods are delivered to you or to your designated recipient.

7. Ownership

We retain ownership of the goods until the price of them has been paid in full. Until ownership of the goods has passed to you, you must:
(a) hold the goods on a fiduciary basis as our bailee;
(b) store the goods (at no cost to us) separately from all other goods of yours or any third party in such a way that they remain readily identifiable as our property;
(c) not destroy, deface or obscure any identifying mark or packaging on or relating to the goods; and (d) maintain the goods in satisfactory condition and keep them insured on our behalf for their full price against all risks to our reasonable satisfaction.

If you:
(a) do not pay any invoice of ours within 7 days after it has become due or
(b) pass or call a meeting to pass a resolution for liquidation, or a petition for liquidation, administration or bankruptcy is presented against you, or
(c) become subject to a liquidation, administration or bankruptcy order, or to any distress or execution on or receivership over any of your assets or make an arrangement with your creditors. Then you must cease at once to use any of our goods not then paid for and must return to us any of them remaining in your possession on request. On asking for them in writing we are entitled, without incurring any liability to you, to enter your premises and remove and re-sell such of our goods as are to be found there.
Nothing in paragraphs 7.1 or 7.2 gives you the right to return the goods without our consent, except in accordance with our returns policy referred to in paragraph 10.

8. Force Majeure

If we are unable to perform due to any circumstances beyond our control we may suspend performance while those circumstances subsist, and subject to paragraph 9.1, any agreed date or period for delivery is to be regarded as extended accordingly.

9. Suspension and Cancellation

If any period of suspension of deliveries under paragraph 8 lasts for more than three months, either of us may cancel the contract by written notice without penalty, but you will still have to pay us for any goods actually delivered.
If any payment due to us from you under this or any other contract is in arrears, we may suspend further deliveries under any of those contracts, and if payment is not made within 7 days, after we have served a demand in writing on you referring to this paragraph, we may cancel any of those contracts and re-sell the goods concerned without incurring any liability to you. Your failure to comply with a demand for payment under this paragraph is to be regarded as a repudiation of the contract, and we shall be entitled to damages accordingly.

10. Returns Policy

If any garments are not required for any reason we will be happy to replace them or to refund their value provided that; (a) they are returned to us carriage paid, unused (other than for the purpose of trying on the garment), within 7 days of delivery; (b) our invoice relating to the relevant Goods has been paid by the due date; and (c) a written note is enclosed quoting the invoice number and stating the reason for the garments being returned.

Goods returned are done so at your risk and you are advised to use a service which provides a guarantee of delivery. This returns policy does not apply to altered, bespoke and/or personalised garments.

You may return unused goods for full credit to your account up to 7 days after delivery, so long as they are not made to order, tabbed or personalised in any way, have not been worn, or altered in any way, are still in the original packaging and otherwise fit to be returned to stock.

We will not provide any refunds or credit for non-defective goods more than 7 days after the date of delivery. We reserve the right to charge you a re-stocking charge to cover our reasonable costs for dealing with and restocking any goods returned after the 7 day period.

Where returning goods to us, you must retain proof of postage. yu vyuuy1 until we supply you with a credit note confirming that we have received the returned goods.

Subject to paragraph 10.6, Consumers (see paragraph 3.2) have the additional right to cancel any order without charge at any time up to the eighth working day after they have received the goods. This right may be exercised by informing us in writing within that period that the Consumer does not wish to proceed with the order, and returning any goods delivered.
Paragraph 10.5 does not apply to any goods which have been made to order or personalised in any way.
You may request a refund to your card or bank account.

11. Training Policy

Telephone conversations may be monitored or recorded as an aid to training, so that we can enhance the performance of our customer service staff.

12. Limitation on Liability

We will refund or credit the price of faulty goods, or replace them (at our discretion) but we will not be liable to you for any other loss or damage, direct or indirect, consequential or otherwise, whether or not we have been negligent, but subject to paragraph 12.2.
Nothing in these terms affects our liability for death or personal injury resulting from our own negligence.

13. Samples

Samples will be invoiced to you on despatch and will be repaid or credited in full provided they are returned to us carriage paid, unused and within 30 days of delivery otherwise the price, including any applicable carriage and VAT becomes immediately payable.

14. Intellectual Property

You acknowledge that all intellectual property rights (including patents, trade marks, trade secrets, copyright, database rights, designs, inventions, know how and any other industrial or intellectual property rights of any nature whatsoever, whether registered, registrable or not, whether present or future, in any part of the world) in all items created by, or provided to you by, Brodwaith Cyf (including goods described in Brodwaith's catalogue; bespoke goods ordered by you; and images, designs and other materials in Brodwaith's catalogue and on Brodwaith's website) shall (as between you and Brodwaith) belong to and vest in Brodwaith absolutely to the fullest extent permitted by law.

Other than as set out above, you are not permitted to use, reproduce, copy or distribute Brodwaith's intellectual property without Brodwaith's prior written consent.

15. Set Off

You are not entitled to set off any debt or claim against payment of the contract price or other amounts owing to us

16. Email Privacy Policy

By signing up to our newsletter you allow us to use open tracking to improve your e-mail experience. For our full privacy policy go to Privacy & Security

17. Cookies Policy

To make full use of the online shopping and personalised features on Brodwaith Cyf your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, its associated with this information. However, if you'd prefer to restrict, block or delete cookies from Brodwaith or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.